We take your privacy seriously. This page explains exactly what personal information funbingo collects, why we collect it, how we use it, and what rights you have as a player based in the Philippines. Reading this takes less than five minutes and gives you full clarity on how your data is handled.
funbingo is committed to protecting the personal information of every player who uses our mobile entertainment platform in the Philippines. This Privacy Policy describes how we collect, use, store, and protect your personal data when you access our website, create an account, make a deposit, or interact with any part of our platform. It applies to all users based in the Philippines and is written in plain Philippine English so that every player can understand their rights without needing a legal background. By registering an account or continuing to use the funbingo platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.
This policy is aligned with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We regularly review and update this policy to reflect changes in our platform, applicable laws, and best practices in data protection. The effective date at the top of this page indicates when the current version was last updated. We encourage you to check this page periodically so you are always informed about how your data is being handled.
When you register and use the funbingo platform, we collect certain personal information that is necessary to provide you with a safe, functional, and personalised experience. The categories of information we collect include the following:
We only collect information that is necessary, relevant, and proportionate to the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless specifically required by law or with your explicit consent.
The personal information we collect is used exclusively for legitimate purposes related to operating the funbingo platform and serving our players in the Philippines. We use your information for the following purposes:
We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. We do not use your data to build profiles for sale to third-party advertisers or data brokers. Any marketing communications we send will be relevant to your use of the platform and you will always have the option to opt out.
funbingo does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.
We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services. These providers are contractually bound to handle your data securely and only for the purposes we specify — they are not permitted to use your data for their own purposes. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or in connection with legal proceedings. In the event that funbingo undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such change through a notice on the platform or by email.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include industry-standard encryption for data transmitted between your device and our servers, secure storage systems with access controls limited to authorised personnel, regular security assessments and vulnerability testing of our platform infrastructure, and staff training on data protection and privacy best practices. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — please use a strong, unique password, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect any unauthorised access to your account. We will investigate all reported security concerns promptly and take appropriate action to protect affected accounts.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by funbingo:
To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within a reasonable timeframe and in accordance with our obligations under Philippine law. We may need to verify your identity before processing certain requests to ensure the security of your account.
funbingo uses cookies and similar tracking technologies to improve your experience on our platform, maintain your session when you are logged in, and understand how players interact with our website. Cookies are small text files stored on your device by your browser when you visit our site. We use the following types of cookies:
Most web browsers allow you to control cookie settings through their privacy or settings menu. You can choose to block or delete cookies at any time, though doing so may affect the functionality of certain parts of the platform. By continuing to use the funbingo platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Account information and transaction records are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering and financial record-keeping requirements under Philippine law. Identity verification documents may be retained for the same period to support regulatory compliance and to resolve any disputes that may arise after account closure. Usage and technical data collected for platform improvement purposes is generally retained for a shorter period and is anonymised or deleted once it is no longer needed for analysis. When your data is no longer required, we securely delete or anonymise it in a manner that prevents reconstruction or identification. If you have questions about the specific retention period for any category of your personal data, please contact us at [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way funbingo handles your personal data, please reach out to our support team by email at [email protected]. We are dedicated to addressing all privacy-related enquiries from our players in the Philippines promptly and transparently. When contacting us about a data privacy matter, please include your registered account email address and a clear description of your request or concern so that we can assist you as efficiently as possible. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which oversees the enforcement of the Data Privacy Act of 2012. For general questions about your account, deposits, or platform features, you may also visit our FAQ page for quick answers.
Our support team is here to help Filipino players with any privacy concerns, account queries, or data requests. You can also check the FAQ for quick answers.